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Warranty Information

Having a dependable and smooth-running vehicle is always a must in the emergency vehicle field. That is why Medix stands behind its ambulances and provides many different Warranties on our vehicles, ranging from paint, electrical, and structural warranties. If you need a refresher on what kind of warranties are offered on your Medix ambulance, check out the warranty documents we have below:

After reviewing the warranty items available for your Medix Ambulance, if you feel you have an issue with your vehicle that you can submit as a warranty claim, you will need to download the Medix Warranty Approval Form. Warranty claims are handled by our Warranty Manager, Art Brown.

Art Brown:  Warranty & Service Manager, Electrical Product Development

Art Brown-Warranty Service Manager-sm

Office: 574-266-0911 ext. 134

Cell:  574-213-4979


Art came to Medix in 2013 after almost 31 years with one of our competitors.  His manufacturing experience covers the entire start to finish process; however, his expertise is in electronics, and he’s as good as it gets in the ambulance industry.  Art is responsible for warranty and service, and his cell phone is always on.